The Public Health and Social Development Sectoral Bargaining Council (PHSDSBC) promotes labour peace and collective bargaining in the public health and social development sectors.

We seek to appoint individuals who are conversant with the policy and legislative framework that governs the public service labour relations arena, with reference to the health and social development sectors.

It is the intention of the PHSDSBC to promote representativity and achieve affirmative action measures, as contemplated in the Employment Equity Act, 1998. The PHSDSBC invites suitable persons to apply for the following position based in Centurion, Pretoria.

Post Title : Receptionist
Rank : Level 4
Department : Information and Communications Technology (ICT)
Duration : Permanent
Remunerations and Benefits : R 153 126.00 per annum plus provident fund, medical aid, housing allowance and 13th cheque

Purpose of the post:

The purpose of this position is to ensure the efficient and effective provision of
frontline support service to all structures of the PHSDSBC. A dynamic, selfmotivated
professional with well-developed, proven capability in the frontline or
service desk operations, is required.

Reporting line:

The position reports to the Information and Communications Technology (ICT)

Key Performance Areas:

To ensure that the reception area is well managed and displays a professional image of the PHSDSBC.
To manage all incoming calls and all walk-in clients efficiently.
To manage all incoming correspondence and ensure that these are dispatched timeously.
To ensure that all administration and filing systems are accurate and updated regularly.
To assist with marketing and communications processes.
To assist with the co-ordination of ad-hoc departmental projects as and when required.


Candidates should have a recognised one (1) year National Certificate in
Administration and a minimum of one (1) year proven experience in frontline or
helpdesk operations.


The candidate must be fluent in a minimum of least two (2) South African languages, have attention to detail, possess good interpersonal communication skills, have a positive attitude, be a people’s person, excel in service delivery, behave in a professional manner, and have excellent knowledge of the Ms-Office packages, such as word, excel, and power point, etc.

Enquiries for the position must be directed to: Ms. Winnie Mkhuzangwe at 0860 747 322.

Applications accompanied by a concise CV with contactable references and certified copies of supporting documents must be clearly marked “CONFIDENTIAL” to the General Secretary:

PO Box 11467, Centurion, 0046 or hand delivered to the PHSDSBC’s Offices: Block E, 260 Basden Avenue, Lyttleton, Centurion or emailed to

Closing date for applications is Friday, 7 May 2021

Note: Appointment will be made at the sole discretion of the PHSDSBC. It will also be expected of the successful candidate to sign an employment and performance contract. Correspondence will be conducted with short-listed candidates for an interview. Candidates who have not been contacted within thirty (30) days may assume that they have not been considered for an interview and are hereby thanked for applying.