Administrator: Dispute Management


Purpose of the post: To provide an effective administrative support service to the structures of the Council in achieving the strategic objectives of the organization aligned to the department and meeting the required minimum standards, as outlined in the business plan of Council and the performance agreement of the incumbent.

Reporting line: The position reports to the Manager: Dispute Management.

Key Performance Areas:

• To liaise with panelist on the records of proceedings finalized.
• To attend to all internal and external filing duties of dispute management records.
• Attend to administrative functions of review applications and labour court judgements.
• Capturing and updating review applications on case management system.
• Ensure compliance with labour court rules on filing of records upon receipt of notices of notion.
• Attend to all stakeholder correspondences received by dispute management.
• Liaise with service providers on dispatching and filing of dispute management records.
• Capturing of panelist, interpreters and suppliers’ invoices on the case management system.
• Reconcile finances claimed by panelist, interpreters and suppliers.
• Conduct verifications on kilometers travelled and service rendered by suppliers.
• Processing of the Commission for Conciliation, Mediation and Arbitration (CCMA) monthly applications on subsidies.
• Coordinating the quarterly Dispute Management Committee meetings.
• Maintain copies of records submitted to Labour Court.
• Compile, monthly, quarterly and annual reports.
• Attend to general telephonic enquiries of the Council.
• Liaise with Information Communications and Technology department and update the content of dispute management on the website.


Candidates should have a recognised three (3)-year Degree/ Diploma in labour relations/labour law. The candidate must have a minimum of two(2) years’ proven experience in administration of dispute resolution cases. Experience on case management system and basic financial management as an added advantage.

To be considered for the position:

The candidate must have sound knowledge and understanding of public service labour law, as well as good interpersonal, communication and writing skills, numerical skills and ability to work under pressure with strict deadlines.

Enquiries for the abovementioned position must be directed to: Ms W Mkhuzangwe at 012 765 5100.

Applications must be accompanied by an application letter, concise CV with three (3) contactable references and certified copies of qualifications must be clearly marked “CONFIDENTIAL” to the General Secretary: Emailed or faxed applications will not be considered.

P.O. Box 11467, Centurion, 0046 or hand delivered to PHSDSBC’s Offices Block E on 260 Basden Avenue, Lyttleton, Centurion.

Closing date for applications is Thursday,19 December 2019 No late applications will be accepted.

Note: Appointment will be made at sole discretion of the PHSDSBC. It will also be expected of the successful candidate after interviews to undergo competency assessments, and on appointment to sign a performance contract. Correspondence will be limited to short-listed candidates for an interview only. Candidates who have not been contacted within 30 days may assume that they have not been considered for an interview and are hereby thanked for applying.

The Public Health Social Development and Sectoral Bargaining Council is an equal opportunity employer and is committed to the achievement and maintenance of diversity and equity in employment and intends to promote representivity and achieving affirmative in all occupational levels, targets as contemplated in the Employment Equity Act, 1998.